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Buying Refurbished Herman Miller Chairs: What to Know

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When seeking to outfit your office or home with reliable, ergonomic seating, refurbished Herman Miller chairs can provide style and support at a more attainable price point compared to brand new. Miller’s iconic modern designs like the Aeron, Embody and Sayl are built to last through commercial use for decades with proper care and maintenance.

By going the refurbishment route, consumers preserve these landmark chairs by extending their lifecycle while saving significantly versus a new purchase. However, determining the quality and condition of refurbished options requires knowing what to look for. This guide covers essential factors to consider when shopping for refurbished Herman Miller chairs.

Vet Refurbishers Thoroughly

Not all refurbishment processes are equal, so research available companies thoroughly. Legitimate refurbishers back quality with multi-year warranties and only use genuine Miller replacement parts. They restore ergonomic integrity and recertify moving parts through stringent testing procedures. Without these assurances, a discounted price may not outweigh long-term durability concerns.

Inspect for Wear and Finish Quality

In photos and descriptions, look closely at all upholstery, metal trim, and plastic components for signs of wear and scratches. Refurbished Miller chairs may have slight blemishes expected from use, but reconditioning should ensure finishes as true and intact as possible without feeling “used.” Test buttons, levers and any mechanisms to work smoothly.

Consider Available Warranties

Quality refurbishers stand behind their work and typically offer 1-5 year limited warranties, often longer than sellers of used Miller pieces. These guarantee against defects in materials and workmanship. Newer models may retain full original coverage as well. A strong warranty provides assurance to fully trust the refurbishment quality.

Check Certification with Manufacturer

Leading refurbishers have established relationships with Herman Miller allowing them to recertify chairs through the company. Request documentation confirming a certified pre-owned designation that checks functionality and ensures any replacements uphold Miller’s standards. This offers credibility that specified lifespan and performance expectations remain intact.

Review Material Composition

Authentic refurbished Miller chairs will retain their original construction from high-grade, durable materials chosen for long-lasting commercial use. Beware listings without specifying frame material is aluminum, steel, plastic or mesh as advertised. Knock-offs may use inferior quality alloys or substitutions deviating from the original ergonomic intent.

Compare Price Points

Herman Miller’s suggested retail pricing on new chairs often ranges $500-$1500 depending on the model. Expect refurbished pieces to fall around 30-60% less yet uphold equal value with certification recapturing the chair’s useful lifespan. Price quotes that seem significantly below others may indicate either inferior refurbishing quality or potential reproductions lacking authenticity.

Consider Resale/Warranty Transfer

Some high-end refurbishers allow warranty transfers when reselling a refurbished Miller chair, honoring any remaining coverage for the new owner. This adds to the chair’s long-term value. Also assess whether a refurbisher openly facilitates potential resale themselves if the chair is no longer needed, maximizing further reuse of the sustainably reconditioned product.

With attention to these factors, consumers can identify refurbished Herman Miller chairs restored to like-new condition and backed with the same ergonomic assurances and durability expectations as new. Preservation of these iconic workplace and residential designs through high-quality refurbishment offsets carbon emissions while still affording their timeless support years later. With diligent research, refurbished provides accessible means to enjoy classic modern furniture.

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